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Terms and Conditions of Temporary Holiday Accommodation at Forest Road Apartments, 92 Forest Road, Trevallyn, Tas 7250  

1. DEFINITIONS   *Booking* means the period for which you have paid to stay at the Property.  *Property* means 92A Forest Road, Trevallyn, Tasmania, and all its fixtures, fittings and  equipment. *Management* means the owners and managers of the Property. "Guests" means the persons who stay overnight in the Property during the Booking.  "Visitor" means a person a Guest permits to visit the Property during the Booking.  

2. ACCEPTANCE & RESPONSIBILITY.  " Payment of the Deposit constitutes acceptance of these Terms and Conditions.  

3. CHECK IN/ OUT  " Check-in time is not before 2pm on the arrival date and check out time is not later than 10am on  departure date.  " Late departure is subject to prior arrangement and availability and extra charges will apply.  Key collection and return is via the key safe located on the wall to the right of the front door. A 4-digit pin will be emailed to you prior to your arrival.

4. PAYMENT  We accept payment by the following methods: Direct deposi t into our bank account. Credit card payment via the Paypal invoice we send to you their 2.9% credit card fee applies. You do not have to be a Paypal member to pay this way just click 'Pay by card.'.

5. CANCELLATION OR VARIATION   Flexible up until the date of arrival, when full payment is due. Part stays will be refunded for remaining FULL days not stayed. Part days will not be refunded.

6. UNAVAILABILITY  " If the Property becomes unavailable for your occupancy due to unforeseen circumstances (eg. fire,  storm, damage, etc) then Management will inform you immediately and endeavour to obtain  suitable alternative accommodation for your occupancy. Any moneys paid will be  refunded in full. for the remaining days.

7. PARTIES & FUNCTIONS   Parties and Functions are strictly prohibited.  

8. LINEN AND TOWELS  " We supply linen, pillows, blankets and towels which must be left where supplied in the bedrooms  or bath room on departure.

9. PETS  " Pets are not allowed at the Property   10. YOUR OTHER RESPONSIBILITIES  " You must comply with all applicable  House Rules and all instructions from Management and the  caretakers of the Property concerning occupancy, property, health, safety and quiet enjoyment of the  Property and our neighbours.  " You are responsible for damage, breakages, theft and loss of the Property and any part of it during  your stay. You must notify us of this immediately. Management may recover from you repair or  replacement cost (at Management's discretion)  " Only the guests nominated and agreed in the Booking may stay in the Property over night. If any other  guests stay extra charges may apply or the agreement may be terminated without refund.  " Disturbance to our neighbours, including excessive noise, is prohibited and may result in termination  and eviction without refund and extra charges may be made for security and other expenses.  " Before departure, all food must be removed from fridges, and crockery and cutlery washed and packed away. The Property must be left in a clean and tidy condition.  " Extra cleaning charges will be incurred for the cleaning of dirty dishes, removal of excessive amounts of rubbish etc. Should the cleaning fee be more than the usual  cost for cleaning the property, you will be charged the additional costs over and above the normal  cleaning fee.  " All furniture and furnishings must be left in the position they were in when you arrived  " The property should be vacated on time and secured. All keys  must be returned to the key safe outside the front door.  You are responsible for the safekeeping and replacement of accommodation keys.  Smoking is not permitted in the Property.

11. PROBLEMS OR COMPLAINTS  " In the case of any problem or complaint, you must inform Management at the earliest opportunity  so Management has the chance to rectify the situation as quickly and efficiently as possible. You  must allow repair/service access to the property during reasonable hours.  " Any complaint, which cannot be resolved locally, must be notified in writing to Management prior  to departure from the Property.  " Failure to follow this procedure this may hinder the ability of Management to rectify the problem  or complaint and reduce or extinguish any claim you may have.  We recommend all guests purchase travel insurance since Management are not responsible for any  injuries, illness or accidents that may occur whilst staying at our property.  

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